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Reservations & Policies |
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Overview
Modern cabins, direct access to the water, lake views, indoor fishing privileges, overnight boat slips, and clean grounds are only a few of the reasons why people choose to stay with Lake Whitney Marina. We're also conveniently located only minutes from major highways, downtown Whitney, grocery stores, banks, and restaurants. |
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How to Make a Reservation
Call the marina during business hours to reserve a cabin, RV site, or tent site. Advance reservations are required. For group reservations (multiple cabins and/or sites for reunions, retreats, or events), coordinators must contact Marina Management.
This information will be collected at the time you reserve a cabin, RV site, or tent site:
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Cabin & Site Reservation Policies
HOLIDAYS: Memorial Day, Independence Day, Labor Day
SEASONS: Spring & Summer (March 1 – September 30); Fall & Winter (October 1 – February 28)
CHECK-IN & CHECK-OUT: Check-in begins at 3:00pm for both cabins and sites. Check-out must be completed before 12:00pm for both cabins and sites.
CREDIT CARDS: Lake Whitney Marina accepts American Express, Discover, Master Card, and Visa. Only the credit card holder on file may authorize changes, cancellations, or charges to a reservation. Cabin keys are issued only to the credit card holder on file for a given reservation and at the time of their arrival and check-in at the ship's store.
DEPOSITS: A reservation is held by credit card only. A deposit of the first night's stay plus applicable taxes and fees is required and charged to the card at time of reservation. Reservations are accepted up to a year in advance.
PAYMENT: Payment for all nights booked along with any other outstanding balances must be paid in full upon arrival at check-in, and prior to occupants occupying a site or receiving a key to a cabin.
CANCELLATIONS: Cancel reservations by calling Lake Whitney Marina during business hours. Reservations must be cancelled at least four (4) or more days prior to your check-in date to avoid forfeiture of your deposit and any payments. Deposits are non-transferrable from one reservation to another in event of a cancellation. NO SHOW - Failure to cancel a reservation AND occupy the booked cabin or site on the check-in date results in a charge for the entire stay. HOLIDAYS – All deposits and advance payments are non-refundable. Any holiday reservation not cancelled at least (8) days or more prior to the check-in date results in a charge for the entire stay.
CHANGES: Modify existing reservations by calling Lake Whitney Marina during business hours. Changes may be requested at least (4) days or more prior to the check-in date. Requests must be approved, are not guaranteed, and subject to availability. Changes may result in a rate change, additional fees, deposits, or advance payments. A reservation cannot be modified after check-in. HOLIDAYS - Holiday reservations cannot be modified once they are booked; refer to the Holiday Cancellation Policy and the Refunds Policy for more information.
REFUNDS: Refunds or credits will not be issued for any reason including, but not limited to, weather, no shows, lake conditions, buyer's remorse, early departures, rule or policy violations, service interruptions, maintenance issues, third-party events, acts of god, or unforeseen events.
DISCOUNTS: Discounts must be mentioned at the time of reservation. Members of Escapees RV Club and Passport America must provide a valid membership number at the time of reservation to be eligible for a discount. Retroactive discounts are not provided. Matching valid photo identification and proof-of-membership must be presented at check-in. Discounts are subject to availability and management approval. Discounts cannot be combined or used with any other offer or discount. No discounts around holidays, on weekends, during peak season, or with groups. Additional restrictions may apply.
RATES: Call Lake Whitney Marina during business hours for current rates and availability. Rates, taxes, and fees are subject to change without notice or obligation, and may vary by season, day, length of stay, size of party, type of cabin or site, or availability. Outdated information may appear online or in print without notice of any change and not intended as final quote. Marina Management retains right to refuse or cancel any reservation with incorrect pricing or information either listed or provided due to typographical error or any other error or reason.
NON-SMOKING: All cabins, floating cabins, facilities, docks, and buildings are non-smoking and use of any tobacco products in these areas is strictly prohibited. Additional fees and charges will be assessed for violations, repairs, damages, cleaning, and/or restoration of areas to a non-smoking/tobacco-free condition.
PETS: Pets are allowed on the property on a case-by-case basis only, must be mentioned at the time of reservation, and must be pre-approved by Marina Management. Pets must be pre-approved to be inside a cabin. A non-refundable $50 fee will apply for each cabin pre-approved to have the pet. Aggressive or vicious dogs, including pit bulls, Rottweilers, and mixed-breeds, are strictly prohibited from being on the property. Pets are not permitted inside cabins, floating cabins, facilities, fishing areas, docks, storage, or buildings where they have not been pre-approved. Additional fees and charges will apply for policy violations, repairs, damages, cleaning, odors, and/or restoration of areas to a pet-free condition.
MINIMUM STAY: A two (2) night minimum stay is required for all cabins and sites. HOLIDAYS: During holidays, a three (3) night minimum stay is required for all cabins and sites.
MINIMUM AGE: Renting a cabin or site is a contract; the primary occupant of any cabin, RV site, and tent site must be of legal age to enter a binding agreement. Minimum age to rent an RV site or tent site is 18. Minimum age to rent a cabin is 21. Valid photo identification required at check-in.
DAY VISITOR/ENTRY: Day visitors must register with the marina, and obtain a day pass from the ship's store upon arrival AND before entering the grounds, buildings, facilities, docks, boat ramps, fishing areas, or storage, regardless of the length of stay or reason for visit. Day-visitor fees apply year-round. During holidays, events, and weekends, an entry fee may be assessed per person and/or per vehicle at the property entrance or guard booth. All fees are non-refundable and non-transferable. Unauthorized or non-registered individuals, vehicles, RVs, motorcycles, vessels, trailers, bicycles, or golf carts may be reported to local authorities, charged with theft-of-service and/or trespassing, and/or subject to towing at owner's expense without notice.
COMPLAINTS & DISPUTES: Any complaints, issues, concerns, or disputes must be brought to the direct attention of Marina Management immediately and prior to check-out or departure from the property.
PARKING: Parking is permitted in designated areas only, on a first-come, first-serve basis, and not guaranteed at a cabin, RV site or tent site. Parking for RV sites and tent sites is restricted to only the site listed on a reservation; additional site charges will apply for occupying, includes parking, any other site. The boat launch parking lot is available for vessels/trailers. The ship's store parking lot is available for passenger vehicles without trailers. Overflow parking for the campground and cabin area is available in the respective parking lots above.
GROUPS: Contact Marina Management for information or assistance with reservations and policies for groups, events, and meetings.
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