LAKE WHITNEY MARINA @ JUNIPER COVE
Tel (254) 694-3129   |   Whitney, TX 76692
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RESERVATION POLICIES

RESERVATION POLICIES

 

This is not intended to be a complete list of policies about staying at Lake Whitney Marina @ Juniper Cove. Contact the marina's owners if you have any questions or need additional information. Policies are subject to change.

 

 

How to book

Credit card holder

Deposit

Payments

Cancellations

No shows

Changes

Refunds

Rates

Discounts

Assignments

Arrival/check-in

Check-out/departure

Maximum occupancy

Maximum vehicles

Vessels

Purpose and use of campground

Length of stay

Minimum age

Holidays

Seasons

Days of the week

Credit cards accepted

No smoking/tobacco

Pets

Comments & concerns

 

 

HOW TO BOOK

  1. Reservations are accepted only by telephone during business hours. The marina can be reached at (254) 694-3129, seven days a week, 8AM-5PM CT. We do not charge booking fees.

  2. Advance reservations are required. We recommend booking at least three days in advance for mid-week and weekend stays. For holidays or group reservations, make all reservations and payments at least four months in advance. We do not accept walk-ins at any time.

  3. A reservation is for one cabin, one campsite, or one rental RV. An advance payment by credit card is due with each reservation. Major credit cards are accepted. Your credit card will be charged at the time of booking and before you arrive on the property. It's your responsibility to make sure the credit card payment went through successfully. You do NOT have a reservation to stay at Lake Whitney Marina if the credit card number you provided was denied or the payment failed to go through for any reason. We do not "hold" cabins, campsites, or rental RVs.

  4. We accept reservations up to a year in advance. Reservations are accepted on a first-come, first-serve basis.

 

 

CREDIT CARD HOLDER

  1. Details about a reservation are disclosed to the credit card holder only. If you have questions about an existing reservation, speak directly with the marina's owners. Only the credit card holder may authorize any changes, cancellations, or additional charges.

  2. The credit card holder is responsible for paying for overnight accommodations and any other fees associated with the reservation along with any other services or amenities offered at Lake Whitney Marina. There are additional charges and fees, such as early arrivals, early check-ins, rule or policy violations, damage to property, missing inventory, pet fees, late check-outs, late departures, extra vehicles, excessive use of electricity or water, trash bag removal, pet waste pickup, overnight dockage (if applicable), or for not leaving a cabin, rental RV, or campsite area in the same condition at check-out time as in check-in time.

 

 

DEPOSIT

A "deposit" is in the amount of the first night's stay plus applicable taxes and fees for the type of accommodation you reserved. The deposit is charged to your credit card at the time of reservation.

 

 

PAYMENTS

  1. Payment for all nights booked along with any outstanding balances must be paid in full upon arrival on the property AND prior to entering the campground; occupying a campsite or rental RV or cabin; receiving a cabin or rental RV key; or accessing or using facilities and services at Lake Whitney Marina.

  2. We do not split bills.

  3. Payments for any facilities, services, or items purchased at the marina are due immediately. Pay as you go. We do not run tabs or accept storge charges. No partial payments or IOUs permitted. Failure to pay for accessing or using any facilities or services at Lake Whitney Marina is considered theft of service, according to Texas Penal Code 31.04.

 

 

CANCELLATIONS

  1. Requests to cancel reservations are accepted by telephone only during business hours.

  2. Reservations must be cancelled at least 21 days prior to your check-in date to avoid forfeiture of your deposit and any other payments made. Deposits are non-transferable.

  3. HOLIDAYS: All deposits and any advance payments for holiday reservations are non-refundable. Any holiday reservation not cancelled at least 30 days prior to the check-in date will result in a charge for the entire stay.

 

 

NO SHOWS

Failure to cancel a reservation and occupy the booked cabin/campsite/rental RV on the check-in date will result a charge to your credit card for the entire stay.

 

 

CHANGES

  1. A reservation cannot be modified AFTER you have registered/checked in. No refunds or credits for early departures. The length of stay for a reservation is specified up front. The length of stay cannot be changed.

  2. Requests to modify a reservation BEFORE the date of arrival is not guaranteed and subject to availability. Call Lake Whitney Marina during business hours with requests. Changes to a reservation may result in higher rates, additional fees, larger deposits, and/or require an advance payment.

  3. Only the credit card holder listed on the reservation may authorize a change or charged to a credit card.

  4. HOLIDAYS: Holiday reservations cannot be modified; refer to the cancellation policy for holidays.

 

 

REFUNDS

  1. Refunds are not issued for any reason including, but not limited to, early departures, weather conditions, no shows, current lake levels, buyer's remorse, rule or policy violations, ejection from the property, service interruptions, maintenance issues, mechanical problems with vessels, work or job-related reasons, third-party activities or events, Acts of God, or any unforeseen events.

  2. We do not offer credit or partial refunds.

 

 

RATES

  1. Rates along with taxes and fees are subject to change without notice. Call Lake Whitney Marina during business hours for current rates and availability.

  2. Outdated information may appear online or in print without notice of any change; it is not intended to be a final quote. Management retains the right to refuse or cancel any reservation with incorrect pricing or inaccurate information provided due to typographical error or for some other reason.

  3. Rates are based on occupying a specific cabin, campsite, or RV rental trailer as listed in the reservation. A reservation is for one cabin, one campsite, or one rental RV. Rates vary by cabin, campsite, and rental RV. Features and amenities at cabins, campsites, and rental RVs vary. Refer to the detailed descriptions for a list of what's included and the list of what to bring with you.

  4. Rates do not not include access or use of other cabins, campsites, RV rental trailers in the campground. Unauthorized access or use or services, or occupany of other cabins, campsites, or rental RVs that you did not reserve and pay for in advance is theft of service, according to Texas Penal Code 31.04.

  5. Rates are based on the length of stay specified up front at the time of booking (total nights). The default rate is per night. To qualify for a weekly or monthly rate, you must make a reservation for 6 nights or 30 nights, respectively. Payment for all nights is due in full at the time of booking to quality for the weekly or monthly rate. Reservations cannot be changed or cancelled after check-in. No refunds for early departures.

  6. Rates for overnight accommodations do not include any type of wet slip or dry storage of any vessels, trailers, or paddlecraft at Lake Whitney Marina. Refer to overnight dockage. Space subject to availability. Additional charges apply.

  7. We do not match price match any rates or fees offered by nearby hotels, motels, resorts, short-term vacation rentals, or RV parks. Lake Whitney Marina @ Juniper Cove is unique in that we are a full-service marina and offer direct lake access, two boat ramps, gasoline, a floating ship's store, ice, beer, bait, lakefront daily parking, boat docks with covered slips up to 50', on-site storage, and that we sit on sixty acres and two miles of shoreline of government land. We offer registered guests a unique set of amenities. There are multiple types of accommodations offered at Lake Whitney Marina and rates vary.

 

 

DISCOUNTS

  1. Rates vary by type of accommodation, the time of year, and the length of your stay.

  2. We do not offer discounts or reduced rates for making multiple reservations with different check-in and check-out dates.

  3. We do not accept passes.

 

 

ASSIGNMENTS

  1. All cabins, campsites, and rental RVs are assigned at the time of booking. No open camping.

  2. Individuals cannot move to another campsite or cabin without prior authorization from management. Rates may change.

  3. Only access, occupy, and use the campsite or cabin you reserved and paid for in advance. If you need additional space after you have checked in, contact the marina's owners directly. Additional space is not guaranteed. Any available cabins or campsites may be located in a different area or another loop.

  4. Occupying any campsites or cabins, or accessing or using services or hookups at other campsites or cabins that you have not paid for in advance is theft of service, according to Texas Penal Code 31.04. Violaters are subject to immediate ejection from the property without refund. Violaters are subject to being reported to law enforcement.

  5. Reservations for cabins, campsites, and rental RVs and the respective rates do not include outside storage of items on the property, such as golf carts, empty trailers, ATVs, OHV, cargo trailers, utility trailers, rafts, paddlecraft, boating towables or inflatables, household furniture, hunting equipment, large smokers or grills, large appliances, cabinets, lockers, sheds, commercial or business property, or work-related equipment or vehicles. For information about boat and trailer storage on the property, speak with the owners of the marina for rates and availability.

 

 

ARRIVAL / CHECK-IN / REGISTRATION

  1. WHERE TO REGISTER - Guests with reservations go directly to the store dock after entering the property. Registration and check-in is located inside the ship's store. You must register with Lake Whitney Marina before entering the campground area and either accessing or using any facilities. Any outstanding balances must be paid when you arrive.

  2. CREDIT CARD HOLDER - The name of the credit card holder and the name of the primary occupant on the reservation must match. The credit card holder on the reservation must be the first person to arrive on the property. Keys to cabins and rental RVs are issued to the credit card holder only. A valid driver's license and the credit card used to make the reservation must be presented at check-in.

  3. CHECK-IN & ARRIVAL - The check-in time for cabins, campsites, and rental RVs begins at 3:00PM. Arrive at Lake Whitney Marina at 3:00PM or later.

  4. EARLY ARRIVAL OR EARLY CHECK-IN - Call in advance if you plan on arriving before check-in time. There is not any guarantee a cabin, campsite, or rental RV will be ready earlier than 3:00PM because of necessary housekeeping and maintenance. There is an additional fee to arrive on the property before check-in time.

  5. LATE ARRIVAL - Call ahead and make other arrangements if you plan on arriving after business hours.

  6. ENTRY - No one may enter the property on foot, bicycle, ATV, or horse. Only certain types of vehicles are permitted to enter and operate on the property.

  7. VEHICLE - The operator of each vehicle associated with the reservation needs to appear in-person at the ship's store when they first arrive. Each operator will register their vehicle and then display a unique vehicle tag from their rear view mirror while they are on the property. Your vehicle tag is valid on the day of check-in (3:00 PM) through the day of check-out (12:00PM). Vehicle tags are non-transferable. Blank vehicle tags are not distributed in advance.

  8. EXTRA VEHICLES - There is a maximum number of vehicles allowed with a cabin, campsite, or rental RV reservation. Refer to the individual cabin, rental RV, or campsite listing for occupancy and vehicle limits. Registered guests with extra vehicles are charged an additional fee per vehicle, per day.

  9. PETS - Each pet must be approved by the owners of the marina before being brought onto the property due to insurance requirements. View the pet policy about having a pet inside a cabin and rental RV. Refer to pet rules, which apply to any pet brought onto the property.

  10. VESSELS - If you meet the eligibility requirements, speak with the marina's owners after you finish checking in and registering about overnight dockage availability. There is an additional fee per vessel. Space is subject to availability. View overnight dockage.

  11. INVITED GUESTS - Invited guests are charged a daily fee to enter the property and they are responsible for registering with Lake Whitney Marina upon arrival. Privileges and amenities for registered guests do not apply, include or transfer to invited guests.

 

 

CHECK-OUT / DEPARTURE

  1. WHERE TO CHECK OUT - Keys to cabins and rental RVs need to be dropped off inside the ship's store before check-out time unless other arrangements have been made.

  2. CHECK-OUT - Check-out for cabins, campsites, and rental RVs is before 12:00PM. Cabins and campsites must be in the same condition at check-out as at check-in to avoid additional charges.

  3. DEPARTURE - All individuals, vehicles, trailers, and camping units must vacate the campground and parking lots by check-out time. This includes any registered guests with vessels in overnight dockage spaces.

  4. LATE CHECK-OUT OR LATE DEPARTURE - There is an additional fee to check out of a cabin, campsite, or rental RV after 12:00PM or to remain on the property to access or use any facilities. This includes access or use of overnight dockage space. We do not offer courtesy late check-outs or late departures.

  5. EARLY CHECK-OUT OR EARLY DEPARTURE - No refunds for early check outs or early departures.

  6. STAY ADDITIONAL NIGHTS - If you are currently staying with us and interested in extending your stay, a new reservation is required with all nights paid for in full at the time of booking. There are not any guarantees you will be able to occupy the same cabin, campsite, or rental RV. Rates are subject to change. Note: Rates are based on the length of stay specified with the reservation. For instance, after staying at the marina for one week at the weekly rate, you decide to stay for two more nights. The two nights are billed at the nightly rate and the payment would be due in full at the time of booking. If you stayed at the marina for one month and then decided to stay for two more nights, the two nights are billed at the nightly rate and payment would be due in full at the time of booking. Reservations cannot be modified after you have checked in.

 

 

OCCUPANCY

  1. Total occupants includes all children and adults. Book enough cabins and campsites to accommodate your entire party. There is a maximum number of occupants permitted with each cabin, campsite, and rental RV reservation.

  2. You may occupy and use only the cabins, campsites, or rental RVs you booked and paid for in advance.

  3. Exceeding the maximum occupancy allowed at a campsite, cabin, or rental RV; occupying additional sites with personal property or vehicles or boat trailers; or using services or hookups at another site or cabin may result in immediate ejection from the property without a refund.

 

 

VEHICLES

  1. Up to two vehicles are permitted with a cabin, rental RV, and campsite reservation. Exceeding the maximum number of vehicles allowed with the cabin, campsite, or rental RV will result in an additional fee. There is not any guarantee there will be space available to park at a cabin, campsite, or rental RV. Overflow parking is located in the store parking lot.

  2. Vehicles may operate on gravel roadways only.

  3. Park vehicles parallel with the road in front of your cabin. Do not park on grass and hillsides. Do not park in rear or between cabins. Do not park at unoccupied or vacant campsites. Do not remove any parking barriers around a cabin.

  4. Vehicles and camping units must back in to campsites from the main road. Do not drive across open grass areas or through other sites to access the assigned space. All campsites are back-in only.

 

 

VESSELS

  1. Rates for overnight accommodations in cabins, campsites, and RV rental trailers do NOT include any wet or dry storage space on the property for any vessel, trailer, or paddlecraft.

  2. You must be the registered owner of any vessel you bring on the property. Vessel ownership is determined by the information available from the TPWD website. Vessels brought on the property must be seaworthy, in good to new condition, registered with TPWD, and comply with federal and state rules and regulations. Vessels must remain free of trash and clutter. Vessels must be operated in a safe manner and observe NO WAKE buoys. Violators are subject to being ejected from the property without refund.

  3. There is not any guarantee there will be room to temporarily park a vessel or trailer at a cabin, campsite, or rental RV. Overflow parking is located in the store parking lot.

  4. Boat owners with a valid fishing license may fish from their vessel. Note: No fishing allowed from the bank, from boat docks or dock walkways, or from the store dock or dock walkway. No fish cleaning tables allowed on docks or in the campground.

  5. Portable fuel containers are not allowed on docks, parking areas, or in the campground.

  6. Vessels may not be moored, beached, or left unattended along the shoreline at any time.

  7. No trespassing on boat docks or any dockage spaces without prior authorization from the marina's owners. Refer to eligibility requirements for overnight dockage. If you are interested in long-term boat storage at the marina, speak with the owners for availability, rates, and requirements.

 

 

PURPOSE AND USE OF CAMPGROUND AREA

  1. The campground area and loops are for overnight accommodations and for use by registered guests staying with Lake Whitney Marina.

  2. Cabins and campsites cannot be reserved by any individual for day use or to host large gatherings, parties, multiple day visitors, overnight guests, events, or meetings.

  3. The campground area and loops cannot be used to wash or rinse with water any vessels, vehicles, camping units, or equipment. Items must be taken off-site. A car wash facility is a few miles from the marina.

  4. The campground area and loops cannot be used to perform major repairs, minor repairs, or routine maintenance of vessels, vehicles, or camping units. Any trailers, vessels, vehicles, or camping units that are not operational must be removed from the property immediately.

  5. The campground area and loops cannot be used to clean fish. No personal fish cleaning stations, tables, sinks, and buckets are permitted in the campground or on docks.

  6. The campground area and loops cannot be used to store vessels, trailers, or paddlecraft; towables, floats, or inflatables; tools or equipment; cargo trailers; hunting or fishing gear; cords of firewood; commercial vehicles or equipment; household furniture; refrigerators or freezers; garden or patio furniture; swings or hammocks; storage containers; or extra vehicles.

  7. The campground area and loops cannot be used as a place to perform job-related or personal projects that involve building, painting, spray painting, adhesives, woodworking, hot work, etc. These activities must be performed off-site.

  8. No advertising or soliciting. No commercial activities. No business use. No FOR SALE, FOR RENT, or FOR LEASE signs on display. Refer to Title 36.

 

 

LENGTH OF STAY

  1. All guests staying in cabins, campsites, and rental RVs at Lake Whitney Marina are transients with temporary licenses to stay in overnight accommodations. Licenses can be revoked at any time. The maximum length of stay in a cabin, campsite, or rental RV is 14 consecutive days. No permanent residents. No long-term stays.

  2. CAMPSITES - Campsites may be reserved for one night on weekdays. Campsites must be booked for a minimum of two nights on weekends.

  3. CABINS & RENTAL RVs - Cabins and rental RVs must be booked for a minimum of two nights on weekdays or weekends.

  4. HOLIDAYS - During holidays, there is a three-night minimum stay required for all cabins, campsites, and rental RVs.

 

 

MINIMUM AGE

Renting a cabin, campsite, or RV rental trailer is a contract with Lake Whitney Marina. The individual making the reservation must be of legal age to enter a binding agreement. Individuals must be at least 18 years old to reserve a campsite. Individuals must be at least 21 years old to reserve a cabin or rental RV. A valid driver's license must be presented when you check in and register.

 

 

HOLIDAYS

Spring Break, Memorial Day, Independence Day, and Labor Day

 

 

SEASONS

Lake Whitney Marina @ Juniper Cove operates year-round. "Spring & Summer Season" is March through September. "Fall & Winter Season" is October through February.

 

 

DAYS OF THE WEEK

"Weekdays" are Sunday, Monday, Tuesday, Wednesday, and Thursday. "Weekends" are Friday and Saturday.

 

 

CREDIT CARDS

Lake Whitney Marina accepts American Express, Discover, Master Card, and Visa.

 

 

TOBACCO / NO SMOKING

  1. All cabins, rental RVs, facilities, boat storage areas, fueling areas, boat docks, porches, and buildings are NO SMOKING. No tobacco products may be used in these areas. No vaping or electronic cigarettes.

  2. Additional fees and charges may be assessed for rule or policy violations, littering, repairs, damages, cleaning, odors, and/or restoration of areas to a non-smoking/tobacco-free condition. Refer to fees.

 

 

PETS

  1. Due to insurance requirements, each pet must be individually approved by the owners of the marina before being brought on the property. View pet rules.

  2. There is a one-time, non-refundable pet fee charged to the credit card listed on the reservation if a pet is approved to enter or occupy a specific cabin. The pet fee does not cover additional cleaning or any damages. It is not a deposit. Some cabins are pet friendly.

  3. Cabins and campsites must be in the same condition at check-in and check-out to avoid additional charges. The credit card holder is responsible for property damage and any additional fees or charges.

 

 

COMMENTS & CONCERNS

Contact the owners of the marina directly if you have any comments, concerns, questions, or problems. Please speak with them as soon as possible about any problems or issues, and prior to exiting the property.

 

 

DEEP WATER, NEW DOCKS, MODERN CABINS

 

Lake Whitney Marina @ Juniper Cove - www.lakewhitneymarina.com

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